Lux Homes is owned and run by Alex Glover, Aislinn Murphy and Stephen Menon - three Estate Agents that worked for large corporate firms in London and Essex. After years of growing increasingly dissatisfied with the corporate companies lack of moral compass and customer care, Lux Homes was Born.
We recognised a significant gap in the industry for a high end service driven agent so we chose the name Lux Homes because we want to deliver the ultimate Luxury Service for what is likely to be the biggest transaction in most people’s lives. We believe every home is Luxury no matter the price, shape or size and should be treated as such. A luxury service to us means exceeding all expectations, getting back to people on time, going the extra mile, making a promise and delivering and 100% commitment to our clients. Lux Homes is not only about Luxury Service, it’s about our passion for property, adhering to traditional values whilst always innovating and our aim to be the BEST agent you ever work with.
We offer a range of services from sales, lettings and property management to guaranteed rent, development, affordable housing, investment advice and our exclusive and unique VIP Property Finder Service, so whatever your property needs may be, we’re here to help at the point of sale and every step along the way.
10 Reasons to Go Lux
Independent Agency. Because we are an independent agency we don’t hide behind a corporate name, WE are the heart and soul of the business. You can find us in the office at the front line of our business every Monday – Saturday dealing with valuations, sales progression, viewings, offers and feedback. We don’t have to run any decisions up and down the corporate ladder of management which means we can make decisions with our client’s best interests at heart and go above and beyond to deliver. We could give you a fancy sales pitch but what separates us from the rest is that we don’t believe in all of that; we believe in building relationships and personal customer service.
The Founders Work Ethics. As it's our own business, no one will work as hard as we do for your sale or let or any other service you choose with us. Professionalism and honesty is of upmost importance at Lux Homes and we aim to give you a refreshing estate agent experience. If we promise something, we deliver. Meet the Team Here.
Our Experience. Between the three directors, we have over 25 years experience in Estate Agency having worked for some of the biggest estate agent firms across London and Essex so you can rest assured your in the hands of experienced property experts. Covering the whole of London and Essex we have successfully handled thousands of property transactions.
The Brand. Our company Motto is ‘Putting the Lux in Home’. We aim to be recognised for our superior professionalism, reliability, dedication, attention to detail and unrivalled luxury service. We want to set the standard for estate agency.
Proven Track Record of 5 star Customer Service. Customer service is at the core of our culture which is supported by HUNDREDS of 5 star reviews across our branches. Our clients love working with us just look at our feedback online and our google reviews, since opening we have garnered a 5 star reputation for service and we aim to keep it that way. Providing a luxury service is the main aim of our business which is why we are willing to go the extra mile and above and beyond the call of duty to make our customers happy. We are proud of our first class reputation. Don’t just take our word for it, Read what our clients say here.
The latest Technology. We aim to offer a modern and refreshing Estate Agency experience and bring the property industry into the 21st Century, that’s why at Lux Homes when it comes to marketing we are always pushing the boundaries of technology.
Luxury Marketing and Online Exposure we are absolute perfectionists, so we are always determined to do things bigger and better; you can expect perfect professional photos and floorplans as well as stunning adverts on Rightmove, Zoopla and OnTheMarket, video tours on social media ,luxury brochures.
We believe first impressions count so we intend to make your property stand out to potential buyers and renters and attract the right viewers - we like to call this ‘The Lux Effect.’
Always contactable by mobile and readily available in the office, by phone or email. Have you ever called an agency to have them never answer your calls? Not at Lux Homes we believe in being reliable and available to our clients. (You can tell we love a chat!) We’re not restricted to traditional 9-5 hours so that we can offer the best service to our clients. This means we can do early meetings or accompany late viewings, or even if you just need a chat we’re continually available to provide ongoing support and help with every step. Accompanied viewings. The thought of showing potential buyers and renters around your home can be a daunting task so we never expect you to do this yourself. We offer accompanied viewings to all of our clients as standard. Besides, we’re the professionals, we believe the job should be down to us so you can sit back and relax!